If the right contact person for a particular matter or corresponding contact details are unknown, please find this information in our order documents (see examples below).
Receipt of invoice
For questions related to the receipt of invoices, please reach out to our EDI-team. Contact: edi-rechnungswesen@porsche.de
Accounting department
If you need further details on a particular invoice, please refer to corresponding information on our portal (FIN).
The responsible accounting clerk should be contacted only if the information on our portal (FIN) is insufficient. Corresponding contact details can be found on the following sample order / delivery schedule excerpt:
Requesting department
If you have any questions related to invoice items that are currently being reviewed and approved in the requesting department, please get in touch directly with the responsible contact person from the corresponding department. Depending on the scope of delivery / service, queries about possible price deviations can be made here as well (in this case an internal alignment with the procurement department will take place). Corresponding contact details can be found on the following sample order / delivery schedule excerpt (sometimes also in the order text (usually item 10)):
Procurement department
Depending on the scope of delivery / service, queries about possible price deviations can be placed here (in this case an internal alignment with the requesting department will take place). Corresponding contact details can be found on the following sample order / delivery schedule excerpt.
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Master data
In the event of a change to your company data, please make sure to submit corresponding adjustments to Dr. Ing. h.c. F. Porsche AG by means of an official letter including a letterhead (company name, address, VAT ID).
Guarantees
For the submission, reclaim or other questions regarding guarantees, you can contact buergschaften@porsche.de. Please note that only guarantees that meet the requirements of Dr. Ing. h. c. F. Porsche AG are accepted. Applicable documents can be found at: Porsche AG.
Recourse
If you have any questions regarding recourse documents, please contact the responsible contact person from the department noted on the debit note.
You can request a copy of the recourse document at the contact regress@porsche.de.
